Here's how a component winds up in Scratch and Dent:
· The product has been discontinued.
· The product was dented, scratched or blemished in shipping.
· The manufacturer's box was damaged, but the component was unharmed.
· The product was returned to us without the original packaging.
· The product was returned to us without the owner's manual.
· The product was returned to us in need of repair. (It is then repaired or refurbished to factory specifications.)