Privacy We keep your personal information private and secure. When you make a purchase
from our site, you provide your name, email address, credit card information,
address, phone number, and a password. We use this information to process your
orders, to keep you updated on your orders and to personalize your shopping
experience. Our secure servers protect your information using advanced
encryption techniques (SSL) and firewall technology. To keep you informed about our latest offers, we may notify you of current
promotions, specials and new additions to the Sample Store site. You may
unsubscribe from our newsletters by following the unsubscribe instructions in
any email you receive from us. We use "cookies" to keep track of your current shopping session to
personalize your experience and so that you may retrieve your shopping cart at
any time. Privacy on Other Web Sites Other sites accessible through our site have their own privacy policies and data
collection practices. Please consult each site's privacy policy. Our Store is
not responsible for the actions of third parties. Returns We will gladly accept the return of products that are defective due to defects
in manufacturing and/or workmanship for 30 days from the date of purchase.
Returns requests must be made within 30 days of the invoice date. You must
contact our Returns Department by email for a Return Merchandise Authorization
number (RMA) click here to request a return. In your request please give the original order number,
Invoice
number and invoice date and the product you wish to return and the
reason for
the return. No returns, of any type, will be accepted without an RMA
number. The
RMA number is good for only one (1) item and must match the product
authorized
for return. RMA numbers are valid for 10 days and all returns must be
received
within 10 days of obtaining the RMA number. You are responsible for
shipping
costs of all returns (unless it was a shipping error on our part). If it
is
agreed that a refund will be given for your return, please allow 1-2
weeks for
refunds to be processed and credited to your credit card account less
original
shipping charges and/or handling charge. If your order was shipped with
"FREE
SHIPPING" a 15% re-stocking charge will be imposed to recover our
original
actual shipping charges. In order to receive a refund or replacement,
all items
returned must be in "as-new" condition. All products must be returned in
outer
shipping carton as originally shipped. A copy of the original
invoice/packing
slip must be included and the RMA number visible on the package. Any
discrepancies could result in a delay of your refund or additional
charges. Fulfillment mistakes that we make resulting in the shipment of
incorrect product
to you will also be accepted for return 30 days from the date of
purchase. Shipping Policy Shipping Time -- Most orders ship within 24 hours of receipt,
provided the product ordered is in stock. Orders are not processed or shipped on
Saturday, Sunday or Holidays.We cannot guarantee when an order will arrive. Consider any shipping or transit
time offered to you by us or other parties only as an estimate. We encourage you
to order in a timely fashion to avoid delays caused by shipping or product
availability.
Sales Tax & Duties Our Store shall automatically charge and withhold 8.25% sales tax for orders to
be delivered to addresses within the state of Texas. For orders shipped to
other states, you are solely responsible for all sales taxes or other taxes.
International customers including APO and FPO shipments, are responsible for any
duties and taxes required. Typographical Errors In the event a product is listed at an incorrect price due to typographical
error or error in pricing information received from our suppliers, Our Store
shall have the right to refuse or cancel any orders placed for product listed at
the incorrect price. Our Store shall have the right to refuse or cancel any such
orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is
canceled, Our Store shall immediately issue a credit to your credit card account
in the amount of the incorrect price