Here's how a component winds up in Scratch and Dent:
ยท The product has been discontinued.
ยท The product was dented, scratched or blemished in shipping.
ยท The manufacturer's box was damaged, but the component was unharmed.
ยท The product was returned to us without the original packaging.
ยท The product was returned to us without the owner's manual.
ยท The product was returned to us in need of repair. (It is then repaired or refurbished to factory specifications.)